How do I log in to Big Boost if I’m on my phone and can’t find the sign-in button?
Open the Big Boost site, tap the menu icon, then choose “Log in.” If the header is hidden, scroll back to the top and it reappears.
Log in to pick up where you left off
Big Boost Account Login
You can sign in to your Big Boost account from a desktop browser or from a mobile phone. The login form uses the same details on both, so you don’t need separate accounts for different devices.
Access to the personal area requires a registered account. If you haven’t created one yet, you’ll need to complete sign-up first and then log in with the email and password you set during registration.
What should I do if Big Boost says my password is wrong even though I’m sure it’s correct?
Use “Forgot password,” reset it, and try again with the new one. Make sure Caps Lock is off and remove any saved autofill that might be pasting an old password.
Can I log in to Big Boost using my Google or Apple account, or do I need an email and password?
Big Boost supports standard email-and-password login, and some regions also show quick sign-in options like Google or Apple on the login screen. If you don’t see them, they aren’t enabled for your account in that location.
What do I do if Big Boost keeps sending the verification code but it never arrives on my phone?
Wait 60 seconds, request a new code, and check that your phone number is entered with the correct country code. If SMS still doesn’t come through, switch to email verification in your account settings and try logging in again.
How can I log in to Big Boost if the site won’t load or I’m stuck on a blank page?
Clear the site cache, disable any ad blocker for Big Boost, and try a different browser. If your network blocks gambling domains, switching from Wi‑Fi to mobile data can load the login page.
What should I do if Big Boost logged me out and now it says my account is locked?
Big Boost locks accounts after repeated failed attempts, so wait 15 minutes and sign in again with the correct details. If it stays locked, use live chat from the help page and ask them to unlock the account after a quick identity check.
Account Verification After Login In Big Boost
Big Boost triggers account verification when it needs to confirm who is using the account and where payments go. The check is tied to specific actions in the account, not to the login itself.
Verification is required before the first withdrawal, because the casino must match the payment method to the account holder and confirm the player’s identity. Without verification, the cashier can block withdrawals while deposits and gameplay still show as available.
Big Boost also requests verification if you change personal details (name, date of birth, address, email) or if the system flags a login from a new country, a new device, or a VPN/proxy. The request can appear as a banner in the account or as a message in the cashier during a withdrawal attempt.
Another common trigger is a mismatch between the account name and the payment method name, or repeated failed payment attempts. In these cases, Big Boost asks for documents that link the player to the payment method and the billing address used.
- ID: A clear photo or scan of a government-issued document (passport, national ID card, or driving licence). Big Boost checks full name, date of birth, document number, and expiry date.
- Address: A proof of address dated within the last 3 months, such as a utility bill, bank statement, council tax bill, or a government letter. The document must show your full name and the same address as in the profile.
- Payment method: A screenshot or photo that confirms ownership of the deposit method. For a bank card this is the front side with the middle digits covered (show first 6 and last 4) and the CVV hidden; for e-wallets a profile page showing name and email; for bank transfers a statement line with IBAN and name.
- Selfie / liveness: A selfie holding the ID or a short liveness video if Big Boost needs to confirm the document belongs to the person using the account. The face and the ID details must be readable.
Big Boost accepts documents only if the images are sharp, in colour, and show all four corners of the document. Cropped files, edited screenshots,
How To Log In To Your Big Boost Account
- Open the Big Boost website or launch the Big Boost app on your device.
- Select Log in on the home screen (it’s usually in the top-right on desktop and in the menu on mobile).
- Enter the email address or username linked to your Big Boost account, then type your password.
- Click Log in to access your account; if prompted, complete the verification code step to finish signing in.